Worldwide Exchange/Return Policy

• Exchange/return requests must be raised within 7 days of delivery.
• Products must be unused, with original tags, packaging, and seal intact.
• If you receive a defective or incorrect item, please report it within 24 hours of delivery.
• Exchanges & refunds are free.
• Refunds are processed only via Devoted Credits (lifetime validity).

Note:
• Only one exchange/return per order (either).
• Accessories, gifts, promotional items, gift cards, and custom orders are not eligible for either.
• Returned products undergo a quality check before approval, Devoted owns the right to reject return/exchange that fail the QC.
• Custom orders can't be returned/refunded.

How it works:

  1. Submit a return/exchange request via our portal.

  2. Our team will contact you regarding the same, sharing the relevant details.

  3. Exchanges are pushed into the handcrafting process asap, for returns products reach our address, we do a quick QC & the refund is processed accordingly.

Note: Returns showing signs of use, missing tags, or damage may be rejected. If QC fails, the item will be shipped back to the customer.

 

This is our international return/exchange policy, for Indian click here.For further details view our terms & conditions here.